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Periodic Problems with the PC Server.

Discussion in 'Feedback and Suggestions' started by BlitzBerg, Mar 10, 2012.

  1. BlitzBerg Chairman of Selectors

    BlitzBerg
    AKA:
    Varun
    Joined:
    Sep 27, 2009
    Location:
    Mumbai,India
    This has been the case for everyday now.
    Untitled-1.png



    Something more:

    Untitled.png
    1 person thanked this.
  2. Win International Coach

    Win
    Joined:
    Nov 5, 2010
    Yeah,me too facing this.
  3. swacker Fantasy Cricket Team

    swacker
    Joined:
    Sep 27, 2011
    National Team:
    England
    Don't think it's a major problem, maybe the server is down. It doesn't happen usually for me though.
  4. BlitzBerg Chairman of Selectors

    BlitzBerg
    AKA:
    Varun
    Joined:
    Sep 27, 2009
    Location:
    Mumbai,India
    ^It happens everyday, 3 times a day.
  5. Ahmad Shah International Coach

    Ahmad Shah
    Joined:
    Apr 9, 2010
    Yeah,the same thing was troubling me 5 minutes back and it happened for nearly 1 and a half hours,the Admins really need to do something about this.
  6. barmyarmy Administrator

    barmyarmy
    Joined:
    Mar 12, 2003
    National Team:
    England
    Domestic Team:
    Scotland and Surrey
    Location:
    Edinburgh
    Is this affecting users anywhere other than in India? Hard to pin down what the problem might be.
    Next time it happens can you paste a tracert for me.
  7. Ahmad Shah International Coach

    Ahmad Shah
    Joined:
    Apr 9, 2010
    Yeah,its happening in other countries too.
  8. MattW Administrator

    MattW
    Joined:
    Jan 12, 2006
    Location:
    Geelong, Australia
    I believe the recent long downtime was a datacentre issue (will follow that up) - but they are rare.

    Otherwise, our statistics show the server has been pumping out pages fairly consistently, with no obvious downtime, and a fairly stable pattern. The site is most busy on Saturday and at 5am-8am US EST daily, which means that if you're experiencing downtime, most of it is simply that the site is busy at the times you access the site (the times correspond to late afternoon in India, which is to be expected).

    There's room for improvement, but I think you're overstating the problem. The vast majority of times a simple refresh solves things.
  9. BlitzBerg Chairman of Selectors

    BlitzBerg
    AKA:
    Varun
    Joined:
    Sep 27, 2009
    Location:
    Mumbai,India
    Nope mate. If you check the Any Improvements? thread, I've posted this a couple of times before too.

    Anyways, if you still feel its overstating then apologies..... :/
  10. Atharv Club Cricketer

    Atharv
    Joined:
    Mar 15, 2011
    National Team:
    India,South Africa.
    Domestic Team:
    Mumbai,Maharashtra,Mumbai Indians
    Location:
    Omnipresent
    it happens quite frequently , but for a short duration. This time it was for longer duration. Even Downornot was saying that planetcricket was down.
  11. MattW Administrator

    MattW
    Joined:
    Jan 12, 2006
    Location:
    Geelong, Australia
    I fully accept you have issues connecting to the site, but if there were multiple periods of downtime daily, it would show up in our logging, something it doesn't do. Which means the issues are either at a different point in the chain (such as a congested link, which is why Colin suggests a traceroute, which shows the timing split in the link, to weed out the ISP/transport as an issue) or just simply the result of the server being overloaded as opposed to 'down'.
  12. barmyarmy Administrator

    barmyarmy
    Joined:
    Mar 12, 2003
    National Team:
    England
    Domestic Team:
    Scotland and Surrey
    Location:
    Edinburgh
    Well I've been unable to connect all evening so now we might do something... ;)
  13. teamindia Club Cricketer

    Joined:
    Jun 25, 2011
    National Team:
    India
    Domestic Team:
    CSK
    Reporting from Canada..was down most of day. Could not troll :lol
    1 person thanked this.
  14. MaD Chairman of Selectors

    MaD
    AKA:
    Madhur
    Joined:
    Dec 19, 2008
    National Team:
    India
    Domestic Team:
    Blues, Punjab, Man Utd
    Location:
    Sydney, Australia
    mmmhmmm
  15. Matt121 County Cricketer

    Matt121
    AKA:
    mathmaster
    Joined:
    Dec 10, 2010
    National Team:
    Australia, Netherlands
    Domestic Team:
    Tasmania, Hobart Hurricanes
    Location:
    Tasmania
    Reporting from Tasmania. It was down about 9:00am AEST.

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